Privacy

We collect information you provide directly to us, such as when you create an account, subscribe to our services, make a purchase, or contact us for support. This information may include your name, email address, postal address, phone number, credit card information, and any other information you choose to provide.

When you use our services, we automatically collect certain information about your device and usage patterns. This includes information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information.

We may also collect information from third-party sources, such as our business partners, marketing companies, and publicly available sources. This helps us update, expand, and analyze our records, identify new customers, and provide services that may be of interest to you.

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions. Your information helps us personalize and continually improve your experience with our services.

We may use your information to send you promotional communications about new features, products, events, or other opportunities we think you may be interested in. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the messages.

We also use information to monitor and analyze trends, usage, and activities in connection with our services, detect and prevent fraudulent transactions and other illegal activities, and protect the rights and property of our company and others.

We do not sell, trade, or rent your personal information to third parties. We may share your information in certain limited circumstances, including with vendors and service providers who need access to your information to provide services to us or on our behalf.

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose information to protect our rights, privacy, safety, or property, and that of our users and the public.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data transmission, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to improve our security practices and protect your information from unauthorized access.

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately of any unauthorized use of your account or any other security breach.

You have the right to access, update, correct, or delete your personal information at any time. You can do this by logging into your account settings or by contacting our support team. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or our ongoing business relations.

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under age 13, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will work with you to address this issue and ensure the protection of your child's privacy.

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy.

By using our services, you consent to the transfer of your information to countries outside of your country of residence, including to the United States, which may have different data protection rules than your country.

We may update this privacy policy from time to time to reflect changes to our information practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective.

We encourage you to review this privacy policy periodically to stay informed about our information practices and the choices available to you. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated privacy policy.

If you have any questions, concerns, or requests regarding this privacy policy or our information practices, please contact us at hello@getnutshell.app

We will respond to your inquiries as promptly as possible and work to address any concerns you may have about our privacy practices.